LPG e-KYC Deadline August 23: Indane, Bharat Gas, HP Users Must Verify Now

The August 23, 2026 deadline for LPG e-KYC is fast approaching for millions of consumers across India who use Indane, Bharat Gas, and HP Gas services. This mandatory digital verification directly impacts your ability to book cylinders and receive government subsidies. Failing to complete the e-KYC could result in temporary suspension of your LPG connection.

Why LPG e-KYC is Crucial for Consumers

The e-KYC (Electronic Know Your Customer) process is a digital verification step mandated by oil marketing companies (OMCs) to ensure accurate customer records and prevent the misuse of valuable subsidies. It securely links your Aadhaar identity to your LPG connection, streamlining service delivery and ensuring that benefits reach the intended recipients.

The August 23, 2026 Deadline

All Indane, Bharat Gas, and HP Gas customers must complete their e-KYC by Sunday, August 23, 2026. It is advised to complete the process well in advance to avoid last-minute issues.

How to Complete LPG e-KYC on Your Mobile

The e-KYC process is designed for convenience and can be completed entirely from your smartphone. You will generally need your Aadhaar card, a mobile number linked to both your LPG account and Aadhaar, and your LPG consumer number. You'll also need the specific app for your LPG provider and the Aadhaar FaceRD app for facial authentication.

For Indane Users:

1. Download and open the IndianOil ONE app.
2. Log in or register using the mobile number linked to your LPG connection.
3. If necessary, link your 16-digit Indane LPG ID.
4. Navigate to the e-KYC or Aadhaar authentication option.
5. Provide consent for Aadhaar-based authentication.
6. Install or open the Aadhaar FaceRD app when prompted.
7. Complete the face scan as instructed.
8. Submit the authentication and await confirmation of e-KYC completion.

For Bharat Gas (BPCL) Users:

1. Download or open the Hello BPCL app.
2. Log in or register using your LPG-linked mobile number.
3. Verify your mobile number via OTP.
4. Select your Bharat Gas LPG connection.
5. Proceed to the e-KYC or Aadhaar authentication option.
6. Give consent for Aadhaar authentication.
7. Follow instructions for face authentication; use Aadhaar FaceRD if prompted.
8. Complete the face scan.
9. Submit the verification and check for e-KYC completion confirmation.

For HP Gas Users:

1. Download or open the HP Pay app.
2. Log in or register with the mobile number linked to your HP Gas connection.
3. Select your HP Gas LPG account.
4. Find the e-KYC or Aadhaar authentication option.
5. Give consent for Aadhaar-based verification.
6. Utilize Aadhaar FaceRD when prompted for the face scan.
7. Complete the face scan.
8. Submit the authentication and confirm e-KYC completion within the app.

What Documents Do You Need?

To ensure a smooth e-KYC process, have these ready:

• Your Aadhaar card or Aadhaar number.
• A mobile number actively linked to both your LPG account and Aadhaar.
• Your LPG consumer number or LPG ID.
• A smartphone capable of running the required apps.
• The Aadhaar FaceRD app for facial authentication.

Consequences of Missing the LPG e-KYC Deadline

Missing the August 23 deadline does not mean your LPG connection will be permanently canceled. However, your connection may be temporarily suspended until the e-KYC is successfully completed. Crucially, customers with pending e-KYC may become ineligible for receiving LPG cylinders at subsidized domestic rates until their verification is done. This means you might have to pay market rates for cylinders or face delays in procurement.