A recent KPMG Global Tech Report 2026 suggests a significant shift in the global workforce, indicating that artificial intelligence (AI) will primarily transform jobs rather than lead to widespread layoffs. The report, based on a survey of 2,500 technology executives across 27 countries, highlights that success in the future workplace will hinge on humans collaborating effectively with digital colleagues.
The Rise of Agentic AI in the Workplace
The report introduces 'Agentic AI' as the next major disruptor: AI systems capable of independently performing tasks. These AI agents are projected to integrate as digital co-workers within enterprise teams. KPMG forecasts that digital assistants will account for 36% of core technology teams within the next two years, while permanent human staff will make up approximately 43%.
Despite concerns about job displacement, the study found that most organizations anticipate only modest reductions in permanent human roles. High-performing companies, in particular, are continuing to invest in both human talent and AI, reinforcing the view that AI will augment human capabilities rather than replace them entirely.
New Roles and Evolving Skill Sets
This transition is already creating novel job categories. Companies are beginning to draft job descriptions that require individuals to manage and supervise these digital workers. The implication is clear: future employees will increasingly manage AI rather than compete against it.
The demand for skills is evolving rapidly. Beyond merely using AI tools, professionals will need to orchestrate AI agents, design effective prompts and policies, exercise critical judgment, and make strategic decisions in collaboration with AI. This requires a new level of AI fluency and leadership.
Addressing the Talent Gap
Despite the opportunities presented by AI, many organizations face significant workforce challenges. More than half (53%) of the surveyed companies report a lack of the necessary talent to execute their digital transformation plans. This shortage of skilled workers is proving to be a major barrier to scaling AI technologies effectively.
Preparing for the Future Workforce
KPMG advises that a key priority for companies in the coming years should be building a 'future-ready, agent-empowered workforce.' This involves redesigning talent strategies to focus on comprehensive upskilling initiatives, fostering AI fluency across the organization, and developing leaders who are proficient in effectively using, managing, and mastering AI technologies.