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AI to Reshape Indian Workforce, But Physical Jobs Offer Protection, Says Goldman Sachs

· · 2 min read

Goldman Sachs predicts India's workforce may experience fewer AI-driven job losses compared to other nations, as roles involving physical tasks offer significant protection. However, certain service sector jobs face potential disruption from automation.

Artificial intelligence is poised to transform the global labor market, and India is no exception. However, a recent analysis by Goldman Sachs suggests that India's unique employment landscape could offer its workforce a degree of protection against widespread AI-driven job displacement, particularly in roles demanding physical labor.

According to Santanu Sengupta, Goldman Sachs Group's chief India economist, interviewed on August 14, 2026, the country's labor force is unlikely to suffer extensive job losses due to AI. While some service sector positions are vulnerable, a large segment of India's workers engaged in physical or mechanical tasks may be less exposed to automation.

India's Workforce Less Exposed to AI Displacement

A significant portion of India's workforce, approximately 40%, is employed in sectors like construction and retail trade. These roles, which primarily involve physical or mechanical tasks, are currently less susceptible to AI automation. This structural characteristic of India's employment landscape could make the nation less vulnerable to AI-related job displacement compared to many other economies globally.

Services Sector Faces Greater AI Disruption

The outlook differs for India's services sector, where AI is increasingly being deployed to automate or assist various tasks. Goldman Sachs indicates that areas such as finance, healthcare, education, and business services could see substantial benefits from AI adoption, potentially boosting efficiency and productivity.

However, this also presents substitution risks, particularly in roles within postal and telecommunications services, and certain IT services, especially call-center operations. For employees in these service-based jobs, AI could significantly alter responsibilities, depending on whether companies integrate the technology to support human workers or to fully automate specific functions.

Gradual AI Adoption Could Limit Job Losses

Goldman Sachs estimates that a strategically managed, gradual adoption of AI could add 0.4 percentage points to India's overall productivity over a decade. Sengupta emphasized that if AI integration proceeds incrementally, the economic productivity gains could potentially outweigh any job losses over a five-year period. This measured approach would allow businesses and workers more time to adapt to the evolving technological landscape.

Ultimately, the impact of AI on India's workforce will hinge on the pace of corporate adoption, the specific tasks chosen for automation, and the adaptability of different sectors to the new technological paradigm.

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