An Air India flight, AI2379, traveling from Phuket to Delhi, encountered severe technical malfunctions on August 4, including a triple hydraulic failure and a sudden 300-foot altitude drop during its cruise phase. Despite the critical issues, the Airbus A320 aircraft managed to stabilize and land safely at its destination in Delhi.
The incident resulted in injuries to at least 17 individuals, comprising both passengers and cabin crew members. Some crew members sustained spinal and neck injuries, necessitating hospital admission for two cabin crew members at Fortis hospital. Passenger accounts describe a chaotic scene, with one grandmother recalling holding her grandson tightly as the aircraft lost altitude, suffering rib injuries herself, and witnessing a young child being thrown towards the rear of the plane.
Investigation Underway
The Aircraft Accident Investigation Bureau (AAIB) has initiated a comprehensive investigation into the incident, adhering to Annex 13 guidelines of the International Civil Aviation Organization (ICAO). Given that the Airbus A320 is manufactured in France, teams from Airbus and France’s Bureau d’Enquêtes et d’Analyses (BEA) are actively assisting with the probe, classifying the event as serious.
Sources close to the investigation revealed that the aircraft faced several glitches mid-flight, including an autopilot disconnection. The co-pilot reportedly regained manual control, but a flight control stall message appeared. Additionally, various indicator switches briefly went offline, and the aircraft experienced significant mid-air turbulence alongside multiple technical and mechanical failures. The hydraulic systems, which are vital for flight control, also failed during this period.
Pilot Screening and Safety Measures
Following the incident, both pilots underwent mandatory psychoactive substance screening, with samples sent for confirmatory testing. The Directorate General of Civil Aviation (DGCA) has taken both pilots off the roster pending the full investigation and test results. This measure is standard procedure for serious aviation incidents to ensure thoroughness and adherence to safety protocols.
The flight was carrying 137 passengers, including three infants, and eight crew members. The Civil Aviation Ministry confirmed the injuries on August 9, emphasizing the seriousness of the event and the ongoing efforts to determine its root causes. Airbus has publicly stated its commitment to providing technical assistance to the investigating authorities and supporting the airline as more information becomes available.